Darn Good Yarn Reviews

3.3

/5.0

40 customer reviews

5

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17

4

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3

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3

2

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8

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9

50 %

reviewers recommend

Darn Good Yarn

Darn Good Yarn, known for its yarn, kits, and accessories, is rated 3.3 out of 5. The rating reflects how crafters, knitters, and crocheters view their experience with Darn Good Yarn. Reviews of Darn Good Yarn are verified before publication.

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40 Reviews on Darn Good Yarn

by Kay Simmons

Apr 29, 2022

They are Darn Good!

Love their clothing that is ethically sourced, made by hand, and beautiful colors. Awesome customer service. I'm hooked!

by Irma988

Dec 24, 2021

Great customer service, but my color preferences were not honored

I bought eight of these scarves. They are made well. But I ended up with patterns and colors that did not mingle well - lots of darker colors like browns and golds and orange and black and darker blues. It is not worth sending them back. I am in hopes that after everyone fully opens their scarf and lays it out so all 7 bands of fabric can be seen that we might be happier with them. Had asked for pinks and purples and blues and greens and yellows. Very little of those colors. Three of the scarves were for teen girls ages 15,16, and 17 - I don't think they will be happy with the colors/patterns that were sent.

UPDATE: So, last night I took my scarf out of the package and realized I was only seeing 3 bands of the colors/pattern with it folded up in the package. When it is unfolded you get to see the entire lovely scarf. I am more pleased now and can't wait to see the people I gave these to open the package and unfold the scarf so that all seven bands are seen. This company is awesome and I enjoyed the instructional cards on how to care for the scarves and the positive vibe postcard that was included. Will keep you all posted.

by Erika043

Dec 13, 2021

Customer service is terrible and they gatekeep their reviews

First thing you need to know is they "review" all of their reviews and remove negative ones to falsely raise their rating. Also, their customer service is awful—they talk down to their customers and have zero transparency about when items will ship. They'll get to it when they get to it. You might get it this week, it might be next year, and they don't care. You might get something ripped or damaged, and they don't care. They'll respond to a review like they do, but they really only care about taking customer's money.

by Jorge

Nov 19, 2021

Disappointed

I fell in love love for the beautiful scarves in the presentation.
I use scarves, I don't want to explain why... I was eager to receive them. After a long time, finally they arrived. Not the main complain BUT, they ask for the colors you want! I mentioned them. There was a high pink and a many blue/ aqua colors shown. The ones I received have no colors like those the dominant color of the "pink" one is yellow, the "aqua" one, green, even red! Why are there SO different and Behhh! Yes the ones you present are Gorgeous... Not what you receive. I wish I can return them. But besides, thanks for what you do.
Items: 2 scarves. A1B2C5035. Cannot make a picture here

by Ortiz331

Oct 18, 2021

They do not send what is paid for....

I received a gift subscription for DGY. The initial boxes were to include yarn, a pattern and a tool of some sort- I received a crochet hook and another time a button to use with one of the patterns for that particular month. Eventually, the delivery changed to no added tool. Then the delivery changed to no pattern but a QR code was included to access the pattern data base. EVERY time I've tried to use the code to allow me to download a pattern to use for my monthly yarn, I receive a message that the coupon code is not valid. I appreciate what seems to be the societal intent of this company, but they are not delivering what was agreed upon when the year subscription was purchased. I gave two stars because some of the yarn is quite nice but the company has not delivered what they promised.

by Johnson

Sep 12, 2021

Disappointing

I ordered the Spice Market in Junior size (several inches larger than my waist size but a wrap has lots of overlap, right?) in the ankle length and paid $8.99 for shipping. I received a tea length wrap skirt with less than a handswith of overlap (I’m 5’ 8” with a 31” waist and medium sized hands). One fabric was brown with a repeating yellow daisy pattern. The other was blue and silvery grey twining geometric pasternak. Pretty, but hardly spice coloured and didn’t complement the other fabric at all. The site says you have 60 days you return the skirt. I completed the returns process, including a required photo. The final screen told me to return it within 14 days. Then I received an email telling me they would let me know whether my rrequest would be approved or rejected.

by Earl004

Aug 16, 2021

Adore the products, especially the skirts!

Great company, great mission, fabulous products and the BEST customer service around! The sari skirt facebook group and live sales give me life through this pandemic.

by Brooklyn Richardson

Aug 01, 2021

I ordered one of the sari ankle length skirts in the goddess size

I LOVE my sari skirt! I put in the note that I liked teal and paisley and that is exactly what I got! I wore it out last weekend and got so many compliments! I came back and ordered 3 more! I can't wait to get them.

by Billy K.

Jun 08, 2021

My kantha scarf is breathtakingly

My kantha scarf is breathtakingly, heartwarming-ly beautiful! It will soon be the basis of a new fiber art creation by me! Thank you again and again, DGY!!!

by Harold

May 14, 2021

Great Customer Service

Decided to join the Facebook page and attend a Live show. Wonderful customer service! I can't wait to receive my skirts!

Darn Good Yarn Q&A

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Q:

Why do you add fake reviews to sites you can't filter? It appears now that you know about this site, there's a flood of "good" reviews, like on Yelp.

A:

I think they have just gotten so popular lately that everyone is posting how happy they are. I have bought 35 skirts in the last 3 months and have worn one every day since. I have ordered beautiful yarn for craft projects and even some craft kits for Christmas. My first order was slow but that was because of typhoons near India that slowed shipping. Their customer service is amazing! I love this company!

by Marlene Horton - November 14, 2019

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Q:

Have there been any reviews of improvements in the subscription box service? I've also been considering it, but not with these disappointing reviews

A:

I have had positive experiences with this company. I think their service is awesome and the products are beautiful.

by Curtis166 - January 07, 2020

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Q:

hmmmmm....was going to order but saw the reviews and will not be ordering!

A:

Rethink your decision! I have been ordering from them for a few years now, and have never been disappointed. Their products are amazing, and their customer service is excellent. I have always gotten a quick response, and any issues are always resolved to my satisfaction. They started off as a very small company, and have grown astronomically, so have patience with DGYthey're worth it!'

by Sanchez537 - October 04, 2019

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I didn't have any problems. I lived the yarn and surprise gift. I would definitely recommend trying it out.

by Veronica Moore - March 15, 2019

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Q:

I am having the very same issue as the person that posted on 4/2/18. Getting run around on order placed 3/13/18.

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